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Excellent customer service, communication and vehicle delivery. Incredibly easy to work with! Freddie was fantastic!
Elite auto sales has excellent customer service. They do not hound you for a purchase. They simply let their cars speak for themselves. They sold me a 09 accord in wonderful condition within my budget. They also offer a fair warranty on a USED CAR. That covers just about anything that can go wrong. Its a testament to how confident they are in their cars. Car was clean, and even filled up with gas before my purchase. They sell you EXACTLY what they describe on the website, so there are not underlying problems. They are not trying to get over on anyone. They want to provide a fair, and good car to their customers. THANK YOU ELITE AUTO. I'm sure I will feel this way 50,000 miles later.
I had a great car buying experience at Elite Auto a couple weeks ago! I was nervous because I had never financed a car, but Freddy made the whole experience quick and easy. I'm in love with the Subaru Forester I got! I had gone to Northern Virginia the weekend before to test drive cars and they were not in the best condition. The moment I saw the Forester at Elite, I knew I had to get it. It was in great condition, very well taken care of. I will definitely be recommending Elite to my friends and family.
Great company. Fast and seamless. Bought a 2012 Nissan Murano that my 16 year daughter will eventually drive. Jake was great to work with, very knowledgeable and courteous and did I mention quick? Will return for my next purchase, hands down these guys are way better than working with any of the haggling dealerships in the area!
I really never write reviews, but having dealt with these guys and then other places around Richmond, I thought I should write one. I bought a Subaru Forester from these guys a little over a year ago. The car was very clean, and not the covering up all the bad parts and hope they don't notice kind of clean, but actually nicely detailed and everything in good working order. They were great to deal with, they didn't mind that I came back and had my brother who was a mechanic comb through it. Before they listed it, they took the car to a well known Subaru mechanic in town and went through everything that had been done to it to get it running perfectly with me. The car worked great for me for the year I had it, but unfortunately I ended up getting in a wreck that totaled it a few months back. Unfortunately, I ended up replacing it with a Subaru from a different used car dealership in Richmond. This other place said that their in-house shop had gone through and fixed everything only to find that instead of fixing any of the engine issues (or many others) they took the check engine bulb out and powerwashed the oil leaks off of it. With that on top of all of the other issues I had dealing with them I figured I should write an appreciation post for these guys.
After over a year of looking for the "right" used c7 grand sport corvette, Elite had what we were looking for. The vette was as described, near pristine and reasonably priced.
Jake was very helpful without pushing. The final transaction was the quickest and easiest I have encountered.
I would highly recommend Elite.
Excellent customer service, good service, good cars, more than 3 cars, no problem, thanks Elite Auto Wholesale Excelente servicio al cliente, buen servicio, buenos carros, mas de tres carros ningún problema gracias Elite Auto Wholesale.
They have a variety of vehicles with great deals. Super friendly sales people (Mr. Barahona) was a lot of help in finding my dream car. Super excited with my new purchase.
Awesome dealership! I have bought a few cars and I have been happy with the purchases it is a good place and I recommend it. Just ask for Fredy and he will take good care of you.
I was in the market for an F250/2500 pickup to pull my camper and trade in my F150. I submitted an online inquiry and got almost an immediate response from Jake. He was very helpful and honest. When I showed for the test drive and appraisal on my F150 I was not pressured to make a decision and was offered fair value on my trade in compared to other bigger dealerships in the area. Will definitely use them for future vehicles and highly recommend them to anyone!!!
Great place!!! Most honest dealership I've dealt with!! Bought a Acura TSX, Honda Civic and just bought a Toyota 4Runner from them. Never had any issues with any of my cars!! Looking forward to doing business with them in the future!!! Thank you Fredy and Elite Auto Wholesale.
I wasn't even on the market for a new (to me) vehicle but through the perfect storm of a beautiful car and a friendly, efficient staff I ended up with one. I absolutely loved my Charger RT (and with a few years left on the loan I wasn't expecting to change). However, when I came across the black on black Daytona 392 w/ all the bells and whistles at elite Auto I had to check it out. Fredy and the team were exceptional. the car was absolutely beautiful when I came by, they had answers for all of my questions, offered me a very fair price on my car if I traded in, and were able to get my car payments to right where I needed them to be if I upgraded. This all made it essentially a no brainer and am in love with my new baby!! If anyone is in the market for a used car, 100% check with Elite Auto to see what they have. top notch cars & service. Can't go wrong!
Big Shout out to my Guy Fredy at Elite Auto Wholesale!!!! You want a well maintained pre-owned car from guys who appreciate the satisfaction of there customers, go see them. I bought a 2007 Lexus GS350 AWD for my wife this time last year and she loves it. I also just bought a 2009 LS460 from them last week Friday for myself. Thanks Fredy & Elite Auto.
This dealership is honestly the most trust-worthy and responsive dealership that I've had the pleasure of working with! I did a virtual test drive through Jake at Elite Auto, and flew from Chicago to Richmond and drove the car back. They overnighted me the documents that I needed, both before purchasing and after purchasing the car. The customer service is beyond exceptional at this dealership. You can trust that all their cars are in top shape and they will provide the carfax and any records to you with no hesitations, unlike other dealerships that I've worked with. I would purchase a vehicle from this dealership again in the future, but now I get to enjoy my beautiful BMW i8 that I spent months looking for! Found the perfect one with no accidents or any negative vehicle history that is in pristine condition! I am so glad I bought my car from Elite Auto. 11/10! Props to Jake for the quick communication and helpfulness.
I give Elite Auto Five Stars Hands down. Fredy works with you as if he was your family. The Suburban I purchased looked brand New, as if it was fresh off of the Showroom floor. I'm the talk of the town with my 2007 suburban. I couldn't have asked for a better truck. I Love it, and so do my family and close friends. Thanks Elite Auto whenever I'm in the market for a vehicle again, I will definitely check with Fredy at Elite Auto First.
A M A Z I N G!!!!
Fredy is an amazing, kind, quick, responsive and genuine person who sells cars, he's not your typical car salesman!
I live in NJ and am on a tight budget and used the internet to search the country for a used Jeep. I have never done such a thing but these Jeeps sell like hotcakes and when I found this I thought I would drive or fly to check this car out BUT in a matter of minutes of speaking with FREDY, I felt a vibe of trust and asked him about shipping options.
Surprisingly he said it was a simple process and in complete seriousness it was easier then making a call to my health insurance company!!!!!! In a matter of minutes FREDY had me feeling like a proud mom purchasing my son his first car.
The Jeep arrived today looking better then it did online and boy did it look fabulous online. It drives amazingly and solid.
I can't thank FREDY enough for making me feel so confident in this almost blink of an eye purchase.
I'm forever grateful and if I can find my next used car in 2 years for my 15 year old son at this dealership I will!
Thanks again FREDY!!!!!!!!!
Marilyn McGarry Falotico
We were trying to upsize our van and Elite had the perfect suburban for our needs. The guys we worked with were courteous and helpful and the whole experience may have been the least painful car buying experience we have ever had. Highly recommend these guys.
This dealer really earned their 5 stars. The guys there are straight forward and ready to do business. The whole process was hassle free and actually a pleasure. They really take care of their cars. I bought a used Lexus GS350 F Sport with over 100k miles but somehow they gave me the car like it was brand new. They had it professionally detailed and parked right in the front when I came to pick the car up it was ultra clean and shining at me. If you are buying a car from Elite Auto Wholesale you are in good hands.
Elite Auto Wholesale made my first-ever car buying experience effortless and so worthwhile! My boyfriend and I were looking to buy our first car together, and Jake was so helpful, prompt, and friendly - he answered all of our questions, scheduled a test drive for each of us separately since our schedules varied, and ultimately just made the car-buying experience smooth and easy! We absolutely love our 2016 Subaru Outback - it was in perfect condition and after Elite Auto Wholesale took it to the Subi Guy to get some new wiper blades, spark plugs, and state inspection, the car was ready for us! We are both so happy with our experience and will definitely recommend this place to our friends and family for their car buying needs. Thank you Jake and the entire Elite Auto team - you all are wonderful!!
This was my first experience buying a used car from a dealer, and it went extremely well. I went in armed with multiple research tools and knew what problems and questions to look for, so that probably helped, but I believe I would have been treated fairly even if I'd walked in knowing nothing. Fredy takes all his Subarus to Subie Guy (who I've been using for years & trust) for vetting and repair, and they speak highly of him. He was honest, patient, very organized, great with communication, and went above and beyond the call to address a windsheild crack I didn't see until after I'd bought my 'new' Outback. I'm very pleased with my purchase and feel like I got good value for what I paid. Highly recommend Elite Auto Wholesale.
I purchased a 2003 BMW M3 from Elite and had a great experience. I was an out-of-state buyer and Fredy remained patient and responsive. Best of all, when I arrived, the car was exactly as Fredy had described. In my search for a clean car, I made many wasted trips due to dishonest salespeople and this was not one of them. Thanks again for a great experience!
Quick easy friendly great experience. Literally bought a car with test drive in 45mins. Would definitely deal here again.
Great experience came from two hours away vehicle was as advertised gave us a great deal on our 2006 Toyota Sequoia couldn't be happier with the staff and overall experience!!!!!
Incredible Ride!!! I just wanted to tell the world how awesome Roberto and Fredy are with Elite Auto Wholesale. I purchased my vehicle Mercedes Benz GLK E350 from Elite Auto Wholesale on Saturday, May 1, 2020, and I am so satisfied with the vehicle. Fredy was remarkable in handling the business transaction. I made the call to the dealership last week, and Fredy informed me about everything that I needed to know about the vehicle, so there would not be anything hidden. He allowed me to negotiate the price, and I received a great deal. I typically do not purchase vehicles out of state, but due to the level of superb customer service and honesty from Fredy about the vehicle. I took a chance. The car looked exactly like the photos taken by Fredy, and how he described the car. The travel was well worth it. Roberto filled the vehicle up with gas and provided transportation to the dealership. The closing went perfect, and Roberto followed up to ensure that I made it home safely. The car drove smoothly. I cannot stop driving it. I could not have asked for anything above the excellent customer services, professionalism, and trustworthiness received from these guys. Thank you, Roberto, and Fredy. You are the best!!!
I can't say I've ever had such a great experience with buying a used car. I came in looking for a work vehicle and explained what I needed, a suggestion was given and I kept looking at other vehicles. After a week of looking and checking other places that didn't give me that sense of trust, I ended up taking the suggestion I was given first. It's been a month and I am really happy with zero regrets on my purchase! This truck was made for me. I was never pushed to buy or upgrade, I told them my budget and I drove away with spending less. Thank you Elite Auto!
Went above and beyond to make sure I was taken care of. The vehicle I purchased was so much more than listed. As an out of state buyer, they made sure everything was taken care of. Will ALWAYS use them in the future!
I recently bought a car at Elite Auto and had such a great experience with everyone. Fredy was extremely helpful and patient with figuring out financing and making sure everyone was comfortable with the process. They were very knowledgeable and had great relationships with mechanics, credit unions, etc. in the area. They let my family and I test drive the car alone and get a feel for everything with answers to our questions when we got back. I've been driving the car for almost 2 months now and am really grateful for the experience I had with Elite Auto. I would definitely recommend checking them out and am really glad I did!
Very pleased with my experience here. I was extremely nervous having not financed a car or purchased from a dealership in nearly 15 years, but Malik put me at ease almost immediately. There was no pushy salesmanship, he was willing to work with me on cost to get me into into the truck I wanted, and by the end of the transaction I felt comfortable that I was dealing with an honest man at a respectable establishment. The price was very fair and on the whole the process was much easier than I could've hoped. I can't recommend them enough.
Can't thank Fredy and the guys at Elite enough. He went out of his way to make buying my 2006 Porsche 911 a great buying experience. Quick to respond to any questions, no hidden fees or stories. Straight up fair deal with no nonsense or pressure. I drove down from NJ. Fredy picked me up at the hotel. When we got to the dealership everything was ready to get me back on the road quickly. Malik even gave me his cell phone charger/adapter because mine broke. Thanks again guys!
"I know," Malik said. "I don't look like a car salesman. He was right, and he didn't act like the typical car salesman, either. He was friendly, frank and funny in an authentically open way. He'd already been unusually helpful on the phone, and now he was even meeting us at the train station, where we'd arrived from North Carolina to look at a Forester we saw online. The car was better than expected, not only in terrific shape, but completely overhauled by a mechanic well-known for his work on Subarus. Malik was efficient and speedy during the purchasing process, as was Fredy, one of Elite Auto Wholesale's owners. This was my most pleasant car buying experience by far, and I'm delighted with my new Forester. From what I could tell, Elite Auto handles only top-notch cars. They keep a low profile well off the turnpike but they're definitely worth checking out.
What can I say about Elite Auto Wholesale. Well the two great guys at Elite Auto, Fredy and Malik made my purchasing experience better than most of my other auto purchasing experiences.
These two worked their tales off to earn my business. I am very pleased with my truck. You gotta stop by and check them out. You will not be disappointed. Sincerely, A Very Satisfied Customer.
Malik was great!! Super funny and a wholesome person to meet.
Malik was great!! He was super nice and helpful:). I would recommend this company to anyone:)
We found Elite Auto from Cargurus and were pleasantly surprised when we visited them. We bought my wife's Subaru from Elite Auto since they do the major work like timing belts, head gaskets, and other internal engine fixed before they clean and sell the car. Someone bought the Forester we were looking at before us, but Fredy told me he had one getting worked on that we might like. A few weeks later we went by, test drove it and bought the car. We enjoyed working with Fredy so much I bought my own 2006 Wrangler just a few months later. If you're on the fence or don't see what you like, go visit Fredy and he'll help you out. Can't recommend elite auto enough!
Special Thank you to Malik Ratcliff!
I would like to take this time to show my appreciation to Malik Ratcliff. He was very professional and remember me and my wife, when we returned to purchase my vehicle. There was a lapse in time from the time we first looked at the car and the day we actually purchased the vehicle. He was kind and patient during the process of working out the price of the car. He gave us all the information we needed to take to our credit union to get funding for the vehicle. All the paperwork he processed at the dealership was done smoothly and efficiently by him. I had some request for things to go along with the car, it was nice that they were giving to me without any problems. We are enjoying our 2012 Mercedes Benz C250, it runs great. We hope to have it for a very long time. Doing business at Elite Auto Wholesale was effortless. We will tell all our friend about the ease in which we were able to purchase our vehicle.
Great experience!!!!! Fredy took the time to go over everything with me to make sure I understood and answered all of my questions. I am extremely happy with my car and the overall atmosphere of this place I definitely will be recommending to others.
To start off Elite Auto Wholesale is AWESOME!! I have purchased 3 vehicles from here!! Freddy is a great to work with as he gets the deal done at a fair and honest price, what else is there to say well a lot......I could go on and on about the great experiences of purchasing a vehicle from here but I will leave room for others to share what an amazing experience they have had or will have!!! Thanks Freddy!!!
Bryan has helped me purchase two cars at Elite Auto Wholesale and has been very helpful, honest and made the process easy. Highly recommend!
Absolutely amazing! This is the second vehicle that we have gotten from Fredy and we are hooked for life. The experience was a dream. My last purchase was the same. Outstanding service! Can't say enough. We look forward to the next one.
Bryan was great to work with, made it fair, quick, and simple...couldn't ask for more.
Great group to work with. Bryan is an awesome sales associate to work with. He is honest and a real, down to earth practical person. He ensured I was comfortable with the deal. Would go through him for any used car purchase without hesitation. Thanks!
Good experience! Bryan answered my questions or found the answers and called with them.
Found a car for my son at Elite Auto Wholesale. Really good communication. Worked directly with Bryan. Highly recommended! No nonsense. Full disclosure. I actually bought two cars in one day! 2008 Honda Civic, One Owner, low miles for my son and a 2010 Jeep Wrangler Sahara for me!
Awesome experience! Great prices and friendly customer service! Will return again!
It's too detailed to go into here, but the salesman Bryan showed the highest personal integrity I've seen in any sales person. I wish the car I looked at had been a better fit for me - just to have bought the car from him. Outstanding!
Al of RVA
No high pressure experience like other dealers; the truck was exactly as described- Bryan listened to my concerns regarding warranty and took time to work with me to exp my options with that and with financing. Would definitely recommend going here for a vehicle.
If you're looking to have a quick, informative and smooth experience as a first time car buyer, then I definitely recommend you coming here. I am extremely happy with my new vehicle and I owe it all to Fredy and Elite Auto Wholesale!
This dealership is top notch!!! Fredy went above and beyond to make sure I was happy with the purchase of my pre-owned Land Cruiser and trade in of my old Tahoe. He gave me suggestions and his advice, but was in no way pushy what-so-ever. He offered me a very fair deal on my trade in unlike other dealers I have worked with. After agreeing on the sale of the vehicle, the buying process was easy and absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Fredy at Elite Auto to anyone who is looking for a new vehicle. I am a lifetime customer!
We were very impressed with their professionalism and knowledge of the cars we looked at. We bought a car and would recommend Elite Auto to our friends and family. Great selection of vehicles!
Experience : Thank you for taking your time and explaining the different types of options that you have to be able to get the ride of your dreams . They are great people they talk to you like a human that you are . Thank you very much well appreciated. I would recommend ELITE AUTO to everyone go check them out you wont regret it. Luis A.
Just bought a car from Elite today. It was a good experience. They had exactly what we wanted with no hassle. No obnoxious salesman. No hidden fees. Would definitely buy from them again.
Big help locating a vehicle ! Very informed !
First car for my son and second purchase from Elite. Fredy and Bryan both both make car buying a smooth and hassle free process. If you are looking for clean, affordable and reliable cars, look no further than 712 Grove Rd. Even the oldest models on this lot are clean. We got a great deal on a Subaru and the kid loves it, Fredy even threw in some brand new all weather Subaru mats since the originals were gone. Thanks again Fredy and Bryan!!!
they were great
Thank you for a pleasant car buying experience. It had been 15 years since my last car purchase and past experiences hadn't been the most memorable. I had been searching months for just the right car as an extra family car and for my daughter when she gets her license soon. So many vehicles had too many miles in the price range we had set or had not been well maintained. Wondering if a used car has a hidden issue is always a concern, as my dad used to say buying a used car is buying someone else's problems. Finding the Toyota Corolla on you website was a blessing. Low miles for a 2008 and clean inside and out. Could still pass as a new car. When I decided to purchase you had all the paperwork completed before we arrived, explained all the documents and already had the tags on the car. I appreciate you allowing me to take the car to my mechanic for an inspection of the vehicle before finalizing the purchase. All in All the whole process was very smooth and painless. Many thanks to you and everyone at Elite Auto Wholesale.
John S - Glen Allen
Had a quick, smooth, hassle free experience. Very happy with my new vehicle. Thanks Fredy and Elite Auto Wholesale!
Just picked up my 2011 ES 350 today. Good dealership, easy purchase process. I bought out-of-state. I handled all the paperwork remotely; then flew up to pick up the vehicle. Bryan was very responsive and kept in communication through the entire time. I paid a little more for this vehicle than I normally would; however, I was looking or a rare option package and color combination. I'm very satisfied with my car. They didn't play the typical dealership games. I prefer dealing with the smaller guys anyway. Less hassle. Car was detailed prior to purchase, but with it being spring, it was quickly covered again in pollen. It would have been nice if they did a quick re-wash, but no big deal. I paid 10 bucks and ran it through the wash across the street before heading home.
Nice people! We were in and out quickly
Amazing cars at even better prices!
Promptly contacted me and was very helpful.
We just bought a used Tesla from Elite and truly, the experience was perfect. Maybe it is because they are Virginian gentlemen but they kept their word on everything and there weren't the usual surprises we've encountered in the past. Bryan, who knew we were coming from NJ, kept his word and told other potential clients that the car had a deposit on it so that we wouldn't have wasted a six hour trip. The car was just as described but Bryan had already gone out of the way doing a video chat with us going over the car in advance. He and his manager took extra time explaining the process for an out of state purchase and even though I was still confused, they patiently reexplained things until I was satisfied. When we had the car inspected, there was one minor problem and Bryan said he would work with me on some reasonable reimbursement after the repair was completed. I normally would have thought that I'd never hear from them again but based on my experience I'm sure they will follow through. I'm giving them five stars but would give more if possible. First rate dealer and very honest !!!!
I had an awesome experience here. Freddy is the greatest. He's very professional but also provided a relaxed and no pressure environment. The work closely with The Subie Guy so if you are looking for a used Subaru this is the place to go. I am extremely happy with my buying experience.
I never thought I would ever be able to own a Lexus, but I was so wrong... I found this beautiful 2012 Lexus RX 350 with Low Miles and Excellent Condition. It was everything that I was looking for. That evening I made contact through Elite's Website about scheduling a test drive and the very next day I received a phone call from Bryan scheduling a test drive accommodating my schedule for that evening after work. After the test drive, my boyfriend and I came back to discuss some numbers with Bryan and to let him know what price range I needed to be within. He was great with giving me different options to help me be within a comfort range that I knew I needed to be within and that were REALISTIC. I had already been approved by my credit union for the loan prior to going in but Bryan also had connections with financing. I needed the evening to think really hard and decide if I was making a wise decision with buying this "Dream Car". The next day I contacted Bryan to express my interest to him with wanting to move forward with the purchase but there was a small obstacle in my way....the final out the door price! It wasn't anything unreasonable and between Bryan and the Manager, they made it happen! It was one of the happiest days of my life!! Never think that something is impossible as long as it is with in reason. Don't go in trying to Low-Ball these guys because they do know what they are talking. If you are looking to purchase a vehicle, I highly recommend that you buy from Elite Auto Wholesale. My experience with them by far has been the best and easiest purchase when coming to buy a vehicle. I am proud to be that lucky girl that purchased her "dream car" that I thought I would never have. Go see these guys at Elite Auto for your next car. You will not be disappointed!!
I had been searching for weeks for a Subaru Forester that was in my price range and also low mileage..I had just about given up, thinking I would have to finance for YEARS if I wanted to be a Subie owner. But then I discovered this beautiful gem at Elite Auto. It's low-ish mileage, but they had the timing belt and drive belt already replaced. She's got four new tires, new headlight covers, oil change, everything. They went out of their way to cover maintenance repairs that Subies normally need at 100k miles just to make sure I didn't have to do it (it's only at 84k now!)
To top it all off, Brian was INCREDIBLY helpful with all the financing and paperwork. He gave us a great deal on an already great sticker price. This was my first car buying experience, and I was really nervous to say the least. But they were amazing! And the majority of their cars come with a 90day warranty on all parts! This shows me they really stand behind their cars and support what they do. Hopefully I'm not in the market for a new car anytime soon, but if/when I am, I'll definitely check back with Elite Auto!
Very nice salesman and the transaction was smooth and easy.
I had a great car buying experience here with Bryan. He was super helpful, knowledgeable and answered any questions I had. I never felt like he was hiding anything from me. I enjoyed my experience and went home with a very clean and beautiful 2011 Hyundai Sonata!!
Freddy was great to work with. The car is amazing and the service was the same. I will be back to buy my next car.
Update: 5 months later and my car has been 100% problem free. I think this is the first time I have ever bought an almost 10 yr old vehicle with 100k miles that had been properly maintained and sold in like new condition by the dealership itself.
Very very reputable company.
Great selection of cars, very nice negotiable people and great warranties. Would definitely go back to get another vehicle!
Spoke with Bryan about purchasing a Hummer, awesome do deal with, super helpful!! Traveled from out of state to purchase the Hummer - found the listing on Craigslist. The vehicle in person was better than anticipated could NOT be happier! Highly recommend!!
I called on a Thursday afternoon before closing and Fredy picked up first ring . We set up a time in the morning and I was kinda blown away by the nice selection of vehicles they had on hand. I was able to test drive my selection in a timely fashion and everything checked out. I parked and gave it a once over and everything checked out. I'm now the owner of my third Subaru and got Great service and wasn't pushed in anyway to other vehicles and actually got a chance to browse the other fine selections while paper work was being finalized. I look at cars all the time and can say they have great prices and inventory. They had at least 4 all wheel drive wagons on the lot to compare with my final choice. They even took the time to take care of routine maintenance by a well known Subaru Mechanic upon taking inventory of the car. This being my third Subaru I know what that cost and lets just say $$$$. Thanks for the Excellent service start to finish and I will lead anyone to Fredy and the Folks at Elite Auto.
Very nice and helpful.
responded to emails promptly!
They were very courteous knowledgeable and they responded very fast pertaining to the vehicle that I wanted information about.
I loved working with Bryan, he is a great person! This was my first time buying a car and he was really patient with me throw it all!! He really cares about his customers
I wanted to say thanks to Bryan and the crew at Elite for helping me get a great deal on my Jeep. I would recommend anyone in the market for a quality used car to check out Elite. Positive experience for me.
"I talked with Bryan from Elite Auto Wholesale about purchasing a 2008 Lexus GX 470 to replace my 2004 GX 470 that was recently totaled. Elite Auto Wholesale was the only dealership within a 500 mile radius that had the exact vehicle that I was looking for. I was a little apprehensive about purchasing a vehicle from an Auto Wholesaler, but I took the chance and drove the 200 miles to take a look at the vehicle. Prior to arriving at the Wholesaler, I reviewed the free CarFax report that was provided. When I arrived at the wholesaler I was met by Bryan and was pleasantly surprised when I actually laid eyes on the 2008 Lexus GX 470. It looked in great condition; but prior to making the purchase we negotiated an extended warranty. Once I arrived back home I took the vehicle in for a once over by the local Lexus dealership and they noticed the water pump was leaking. We reached out to the extended warranty provider, but they considered this a pre-existing condition and refused to pay for the repair. I reached out to Bryan just to give him a heads up, not expecting anything in return. But I was pleasantly surprised that Bryan spoke to the owner of Elite Auto Wholesale and they decided to pay for my repair. Wow!!! What great customer service. I will definitely do business with Elite Auto Wholesale if I am ever in the market for a used vehicle again. Thank you Elite Auto Wholesale for making this a stress free purchase!!
i just recently got rid of my 2000 honda accord, and had been searching everywhere for the perfect hyundai sonata with decent mileage and at a good price. elite auto wholesale just happened to be carrying the car that i would end up purchasing! fredy, as well as his staff were more than helpful in that process. coming from someone who has never had a car note, everything was thoroughly explained to me by fredy. the car had minor issues when i got it looked at by my mechanic, and not only did he adjust the price; but he fixed everything !! excellent service from start to finish!! thanks to fredy and all of his staff for going the extra mile to ensure that i was comfortable and secure with my purchase!! i would recommend anyone looking for a car to definitely check this place out!!!!! thanks again guys :) -candice
I visited Fredy at Elite Auto Wholesale on numerous occasions looking for the right vehicle to meet our needs. He was always patient and understanding of the vehicle I was trying to find. I finally settled on a one-owner, Toyota FJ Cruiser from the Elite Auto Wholesale inventory. Our test drive revealed a couple of things that needed to be taken care of and Fredy did so without hesitation. Beyond the completed sale, Fredy has continued to follow up to make sure we are pleased with the purchase.
I visited a number of used-vehicle departments of new car dealers in my search and found few that would begin to measure up to experience I had with Fredy at Elite Auto Wholesale. I will shop with Fredy again if I am in need of a quality used vehicle.
I recently purchased a Porsche from Bryan Miles of Elite Auto Wholesale in Midlothian. Bryan earned my confidence, and the purchase went very smoothly.
The car is in excellent condition, and we agreed on a price that was fair to both parties. Everything Bryan told me about the condition of the car was true, as was his description of "no hidden costs" at Elite versus other dealers.
Bryan Miles and Elite were very easy to deal with, and I would recommend them to anyone interested in purchasing a quality used vehicle.
S/ Lawrence P. Hawkins
I went to this dealer first. Great guy & took the time to show me all about the Camry i wanted to test drive.
I wouldn't necessarily say buying a car is an enjoyable experience, especially when my wife and I were looking for a pre-owned vehicle with specific, albeit rare options that are difficult to find. While my opinion about car shopping may not have swayed, the process by which we purchased our Audi A4 at Elite Auto Wholesale was an exercise is professionalism, courtesy, and mutual respect. From the moment that I had first inquired about the alpine white A4, Fredy Barahona was quick to answer any and all questions about the vehicle by phone and email. His location is about 2-hours from our home, but his willingness to work with us given our proximity, made our decision to travel and see the vehicle an easy one.
Since the process from initial contact, to driving away in the car exceeded 2-weeks, Fredy always kept us informed if another prospective buyer had their eye on the vehicle. He even contacted us the evening prior to our scheduled visit to inform us the Audi was still available. The day of the test drive, the demonstration was cordial and thorough. He earned our business by his gentle good humor and professionalism, and allowed us to secure financing in a very patient manner as well.
The day that we took delivery, we boarded an Amtrak to Richmond, and Fredy was kind enough to retrieve from the train station and take us back to the dealership. That was certainly going above and beyond given it was a busy Saturday. The nature of our experience would always lead us back for another vehicle, and especially to refer others looking for a specific upscale vehicle, and a worthwhile, pleasurable experience. We would wholeheartedly steer anyone towards Fredy without hesitation. I'm certain it wasn't a completely smooth transaction for Fredy, but he never showed it, or waivered in any way. He truly earned our business through his established rapport, trust, and confidence.
Pamela and Chris Kolbosky, Falls Church, Va.
Pamela and Chris Kolbosky
Fredy was very helpful throughout car buying experience. Drove out of state from MD to VA to pick up a Honda Prelude SH. It was accurately described and flaws were represented to the best of his ability, in fact it was in better condition than advertised.
The car passed a rigorous MD state inspection and only needed (need tires, taillight bulb and new driver headlamp). The inspectors loved the car and complimented on how great condition it was in for it's age.
Thank you Fredy for a wonderful car buying experience.
Bryan-Thank you for the time spent during my purchase of the 2007 Mercedes
Benz E-320, Bluetec from Elite Auto Service. Your professionalism and
expertise shown in the handling of the paper work was outstanding. I will be
delighted to recommend a client(s) to you in the future. Again, thank you.
LUTHER JACKSON, JR
Luther Jackson, Jr
Fredy, just wanted to follow up from our conversation this past Friday and thank you for all your help. I am excited about my Porsche 911, and looking forward to enjoying the car for years to come. You and Bryan have made this purchase very pleasant, especially when I needed some help after the purchase of the car. On occasion an automobile dealer can "forget" you after the sale, you guys were there to assist me when needed.
Thank you again, I stand ready to recommend Elite Auto Wholesale to anyone looking for a superb automobile.
I recently purchased a 2009 Acura MDX from Elite Wholesale with Fredy's help. I knew exactly what I was looking for and Fredy was absolutely accommodating during my search. He allowed me to take the car out for a few hours and have my mechanic check it over and never pressured me at all. He even held the car for me for several days on a "gentleman's agreement" while I got my financing together. When it was time to check out, Fredy made the entire process simple and pain free. I would definitely recommend Elite to anyone looking for a quality used vehicle. You won't be sorry.
Just wanted to thank you for the great experience I had in buying a car from
you and Elite Auto Wholesale of Virginia.
From the first phone call to you in Virginia from me on Long Island N.Y.
about a 2015 Mazda Miata I saw you were selling on line, I knew I could
You answered all my questions on the phone and then on email. When I told
you that I was interested in buying the car, you were able to work something
out to hold the car for me until I was able to make the trip to Virginia to
look at it.
It was also greatly appreciated that you even picked me up at the train
station on your day off.
Once there, I fell in love with this car. We were able to come to terms
within 30 minutes to purchase the car.
You filled in all of the paperwork and gave me temporary plates so I can
drive my new car home.
The most important factor was the title to the car. You promised that within
2 weeks I will have a clean title to this car and sure
enough you delivered.
Thank you and Fred for a great experience of buying a car (out of state)
from you and Elite Auto Wholesale of Virginia.
Car is "GREAT" and I would surely do business again with you, Fred and
Elite Auto Wholesale of Virginia. I couldn't ask for a
Jerry Di Canio
Jerry Di Canio
Good Morning Fredy!
I hope you had a wonderful time at the concert.
Thank you so much for all your help last week. I am still so in love with my new car! The car was so clean and had everything I needed. I searched for a new vehicle for quite a while and when I stumbled upon your lot I was pleasantly surprised. You are such a pleasure to work with and the whole process was easy. I got to drive home in an awesome new ride.
Thank you so much Fredy!
Just want to say thank you again for your help. Freddy was a very helpful and understanding dealer. Knowing that I was out of state he still had the patience and time while I was making sure that the vehicle I was looking at was in great shape. I would recommend this dealer to anyone in or around midlothian va.
Easiest experience I've ever had with a dealer. Very understanding of my perspective being in the military. Willing to work with me on pricing and availability. I knew what I wanted coming into this and I got the impression that they understood that. After unforeseen circumstances prevented me from making the 2 hour drive up to the dealership, they held the vehicle for me until I could drive up on the following monday. I couldn't be more appreciative of the experience I received. Got there and the vehicle was in better shape than advertised. I spent about a month searching high and low for a Jeep Cherokee XJ 97-01 rust free with low miles within 200 miles of Norfolk, VA. Finally found it for just a little bit more than it was worth to me. Shot them an offer and they sent me a counter offer within reason and we agreed on a price. I would definitely recommend them to anyone in the market for a used vehicle. They were easily worth the drive. I was in the dealership for maybe an hour before I had keys in hand and on my way home. Dealer was willing to negotiate, communicated VERY well, and made the experience personal and easy. Thank you Fredy!!
After several months of searching for the right SUV I finally came across
Elite Auto Wholesale on the
internet. I called Fredy Barahona on the phone and made an appointment to go
by and check out
a vehicle they had in person. Coming from a background in auto sales myself,
I know what to look
for during the entire process and I have to say that I was very pleasantly
surprised at what I found.
Fredy's style is no pressure. He answered all of my questions honestly and
made the whole process
enjoyable. I would recommend Elite Auto Wholesale to anyone looking for a
quality pre-owned vehicle
at a great price, with zero hassles. I will come back to Elite the next time
I am ready to purchase another
Elite Auto Wholesale is absolutely a place of Excellence!!! No other word describes the staff, quality of work, and leadership. The care that I received while dealing with them initially, led me right back to them when I needed to purchase another vehicle. They took the time to get to know me and my situation in order to make sure that I purchased exactly what I needed for my family. Mr. Fleming was honest enough to let me know if what I wanted was not necessarily what I needed and I respected that and valued his input. I am completely satisfied with my purchases and get excited every time I am blessed to sit behind the wheel of my Mazda 5 or my Yukon XL. The Spirit of Excellence will always be there because the company is employed with and led by men of integrity. I will forever be a customer...
Upon seeing a 645i BMW in the parking lot of Elite Auto Wholesale in August of last year (2009), I immediately contacted their office and spoke with James Fleming about the vehicle and he indicated that the car was actually sold but he could find me the vehicle that I was in search of. I briefly shared with him that two of my friends had purchased vehicles from him and they were very pleased with the service he provided and the vehicles that they had purchased. I was pleased by the appearance of the one vehicle that I saw and my friend suggested that I needed to let James help me out and that he was great to work with.
I re contacted Mr. Fleming again in late September and shared what type vehicle I was interested in, the mileage, the color options and amount that I would commit to paying for the vehicle. He shared the process by which his company operates in researching and inspecting the vehicles they purchase for clients. He was up front and appeared to be very knowledgeable about the type of car I wanted and the best time to make my purchase as I was interested in a convertible. He asked how soon and I gave him a date that I would be ready to move on a purchase and once the date arrived he was on the hunt. He gave me weekly updates on the vehicles he saw and his recommendations. He was not pushy; he used extreme patience and seemed to take pride in helping me get my dream car of choice!!
Two months passed after initiating my go ahead with James and he found the car that I currently drive, A black on black with black interior 645i BMW, and what a car!!! I have thoroughly enjoyed driving the vehicle, the car's performance and the numerous compliments that I consistently receive. James was truly a pleasure to work with, he took his time to find the right car that I enjoy, he kept me updated and I feel that his customer service was truly outstanding. More importantly, I was able to save several thousand dollars that would have gone to a dealer if I had not selected Elite Auto Wholesale Company. Would I recommend that you speak with James about helping you...by all means, you will enjoy the experience I'm sure!!!
Thank you for every thing yesterday. My wife and I couldn't be happier with the truck. I will recommend you to every one I know. Oh and thanks for hooking us up with the VA Credit Union.
I had been searching for quite a while for a vehicle before coming to Elite Auto Wholesale and I must say that not only were the cars first class but the service was as well. James and Fredy made my shopping experience one that was both stress free and they put my needs as well as my wants first. These gentlemen are not your average sales men!! They really took the time to make sure that my purchase was one I would be satisfied with from the look of the car down to the price. I am glad I made the best decision with purchasing my new car from a dealership that does not just treat you like the average customer but more like family!
Thanks again for helping me on the journey to buying my first car!!!!! I got my goals set on coming back to purchase my grown up vehicle in a few years :-)
I would like to share my experience with you pertaining to Elite Auto. I have always disliked salesmen, so when a friend told me to go to Elite Auto, I wasn't looking forward to it, but I needed a vehicle. I was looking for a particular luxury SUV. When I got there I met James one of the salesman there, he met me outside, as he was walking towards me I said to myself "here come the lies". We went inside and I told him exactly what I wanted and what I wanted to pay. James started to work looking for my truck immediately. He had a difficult time finding exactly was I wanted, so he gave me some other suggestions and sent pictures. He called everyday keeping me up to date.
So to make a long story short, I purchased an Infiniti QX56, and I love it. I was so impressed with James and his honesty; I purchased a car for my son two month later, it was an Infiniti I30. We love both of the vehicles. I still have contact with James, when I need an answer to a question. He is always willing to help me and he always return my calls. I can honestly say James is more than just our salesman, he has become our friend.
If you are looking for a very nice luxury car or truck, and you want to deal with someone whom you can trust; try James first, you won't be sorry.
I recently contacted Elite Auto Wholesale about an Audi A4 I saw posted online. I worked with Fredy Barahona throughout the process and couldn't be happier about the end result. Fredy was knowledgeable about cars (ask him about his Infiniti) and made himself available after hours to accommodate me. He was easy to work with and was not pushy with his sales approach. The car is exactly what I was looking for and you couldn't beat the price. Definitely happy with the overall experience.
We found our used Mini Cooper online on a Friday night, and had the whole car buying experience wrapped up by the following Wednesday! Fredy Barahona went all out to make sure we were comfortable with the car before committing to buy it, including letting us drive it to our mechanic for a pre-sale inspection. Thanks again Fredy for making our experience really enjoyable; we'll definitely be recommending Elite Auto Wholesale to all our friends and family.
Vinny and Laura
I just wanted to say that I couldn't be happier with my new car. I shopped around and worked with several dealerships, but Fredy went the extra mile. He allowed me to be first in line and very professional and extremely helpful through every step of the process. Fredy even told me which bank would give me the best rate (1.9%).... thats customer service! If I know of anyone in the market for a new car I will be sure to recommend they check out Elite Auto Wholesale first.
Hey Fredy, I appreciate everything. I wasn't sure how to start the email, but thats my review for ya. The M3 drives like a dream.
A quick note to let you know how satisfied we are with the recent purchase of our 2004 Audi Allroad. Without a doubt, this purchase from Elite Auto Wholesale has been the most pleasant auto purchase of my life (I'm 54 years old and this was not my first rodeo).
From the moment of my first inquiry, you've been extremely courteous and helpful. We are greatly impressed with your knowledge and professionalism. Of particular note, is your friendly low-pressure salesmanship - it is refreshing and quite unusual in your industry.
I wish to also express my appreciation for the no-haggle deal I made on this Audi. Here's how it worked: I made a fair offer and you accepted it. It was that simple.
In conclusion, the whole experience could not have possibly been smoother - from test drive to financing, we were in-and-out in a few hours. This is truly a testament to Elite Auto Wholesale's professional business acumen; moreover, I've since had a certified Audi Technician inspect this vehicle from bumper to bumper: it is everything you said it is and a bag of chips. You'll definitely see us again.
You guys are awesome!
Barry & Domenica
We are thoroughly pleased with Elite Auto. We found a car through cars.com and drove 3 hours to Elite. The salesperson was fantastic-- from looking over the car and testing it to working long-distance with our lender. It was definitely worth the drive.
I wanted to take a minute to say thanks for a pleasant buying experience when purchasing my 2000 Toyota Solara from Elite Auto Wholesale. First, let me say that the car was an excellent buy, considering the very clean condition it is in, the low mileage, and the price it was offered at was fair. I also want to thank you for making the transaction quick and hassle free. I searched two weeks to find a good used vehicle, and your dealership was the last place I looked, next time it will be the first.
Ed Davis, Richmond, VA
Roberto / Fredy,
My name is Phil Stenstrum. I recently purchased a 2000 Toyota 4Runner from your dealership. We live in Suffolk and the trip was roughly 2 hours one way. Maurice was the salesman. First let me say that the 4Runner is everything we needed it to be for our youngest daughter as she begins the next chapter in her life; going off to college and working part time.
Secondly, I wanted you to know how pleased my wife and I were with everything. I've had the opportunity to purchase many vehicles in the last 30 or so years. Honestly, car buying is something I absolutely hate. A few years ago I had an opportunity to purchased a vehicle at CarMax. Finally, a car buying experience that I thought was easy and smooth. Never during that time did I think it could get any easier or better than that. Maurice and Elite Auto Wholesale proved me completely wrong. By far, my car buying experience at your place was the absolute best that I've ever had. Maurice was friendly, courteous and professional. At no time did I feel any pressure to purchase the vehicle. The 4Runner was exactly as described and Maurice was patient with me as I went over the whole vehicle, even when I crawled around underneath it.
I sincerely appreciate the manner in which we were treated. It is refreshing to see that there are businesses that still believe in good customer service. Maurice and Elite Auto Wholesale exemplifies that in my opinion; a truly pleasurable car buying experience. I will definitely recommend your place to my friends and co-workers. When I'm looking for my next car, I know where I'll start.
Just a note to express "many sincere thanks" for the beautiful Candy Apple Red Chrysler 300M that was on Elite Auto Wholesale internet. The car is in excellent condition, low mileage, great paint job, clean, sharp wheels, and the price was right. It was worth the trip from Norfolk by way of Emporia to Richmond. Our mother is extremely happy and proud of her 300M. She is enjoying her ride. We will keep you in mind for our next purchase and recommend you to others. You definitely know how to treat customers right!
Charles and Linda
I just wanted to say Thanks Again for helping us with the Isuzu Rodeo for Orrin. It was everything you said it was in your description on line. We had looked at another small dealer/wholesaler and never felt comfortable with the sales person or the vehicles, so when Orrin I came to you we were a little apprehensive. After meeting you and speaking with you for a few minutes, I felt totally comfortable and didn't think we were somewhere where we would be taken advantage of. I will recommend you to my friends, and when I'm in need of a vehicle again, I will certainly see what you can help us with.
Thanks again and take care,
Wanted to say thanks for a great car buying experience. Fredy was very helpful and has a great personality to work with when purchasing a vehicle form elite auto. I was pleased with the service.
He made the purchase easy and no hassle. I will come back to elite for another great luxury vehicle.
I purchased the 2003 land rover SE-7 and love it !!!. The Land Rover was as they listed and looked the same when I showed up. No miss leading pictures as some car dealers do. All I can say is if you want a great car buying experience come to elite auto they will treat you right.
I wanted to thank you so very much for your professional care of both my wife and I when we recently purchased a vehicle from you at Elite Auto Wholesale. Not only was the vehicle in better shape than advertised, but your entire approach to the sale was something I had not experienced before. I especially appreciated your upfront discussions in which you did not try to spin things, or take angles at me to manipulate me into a purchase or a given price. Jennie and I were also impressed at the conduct of the other employees we encountered. We remarked to one another later that such attitudes are a mark of a company that goes to great lengths to train its employees in the approach they expect for everyone in the organization.
We have told our friends about our experience at your dealership and one of them has already asked me for your website address to review your current inventory. I would expect that if he finds something of interest that he will be getting in touch and asking for you.
Thanks again for exceeding our expectations and for going above and beyond to make our experience so enjoyable. The car is running great and naturally my wife and I could not be more pleased.
Blessings to both you and your excellent dealership.
I will definitely look up Elite for my next car. Great prices, no pathetic haggling. Maurice was not only helpful, quick to respond to email inquiries and knowledgeable, but he was fair-minded and honorable (NOT at all your prototypical pushy sales blade) . I had to drive 2 hours to look at the car, and once I decided, I needed to get back home quickly. He was snappy quick. How many car dealerships give you that?
I am so thankful that we found Elite Auto Wholesale and Fredy!
My boyfriend and I were recently in the market for two vehicles, one for fun and the other utilitarian. After having a typical experience of dodging greasy, pushy salesmen and seeing inflated prices, we stumbled across Elite Auto Wholesale! They had a great Pontiac Solstice with very low miles and a good price! We contacted Fredy and he helped us achieve our goal! The car was an hour and a half away but it was well worth the drive, not only for the car but for the opportunity to meet and work with Fredy.
Fredy knew we would love the car and had all the paperwork prepared for us when we got there. I've experienced buying a car when the paperwork took forever, but Fredy is incredibly efficient and pleasant to do business with. While we were chatting we offhandedly mentioned the other purchase of a "people hauler" we were about to start shopping for. My boyfriend and I were both dreading the process of shopping for the van we needed. Fredy said he had just what we needed! I mentioned the price we had budgeted and he said it'd be just above that but when we saw the vehicle, we'd agree it was worth it!! IT WAS!
We bought both vehicles and drove them home that night!! Both of the vehicles are EXACTLY what we wanted! Fredy made this car buying experience so pleasant that we telling anyone we know who may want a car to go to Elite Auto Wholesale.
Thank you and God bless you Fredy!
I enjoyed dealing with you in the purchase of our "new" Saab. You were very professional and personable. I'd look to deal with you again!
Good morning Maurice
I just wanted to write and thank you for both our excellent VW Beetle and your wonderful and friendly service. We had spent quite a lot of time looking at different cars with different dealers and the experience at Elite was by far the most pleasant and relaxing.
At other dealerships the experience was very high pressure making us feel pushed into a corner, almost forcing us to buy their particular vehicle. At Elite you let us test drive our Beetle and leave your show room without any pressure to buy, letting the quality of the vehicle make the sale, always answering our question promptly and honestly.
Zia and Laurence Platt
My girlfriend and I just recently purchased a 2007 Scion tc, we both love the car and have had no problems, it drives and looks almost brand new. I was very impressed with Elite Auto Wholesales customer service. I appreciated Maurice treating us like legitimate customers even though we looked young. It is very easy to over look people these days and Maurice took his time with us, treated us with respect, and answered all our questions. Maurice was very educated on the cars they had in stock and knew a lot about their backgrounds and where they came from. To say the least they made a lifelong customer out of me and if you are in the market for a nice used car please don't over look Elite Auto Wholesale.
My husband and I would like to thank you for meeting us on Sunday, October 20, 2013 to take a look at the 2007 Yukon Denali. We have been looking for a while and this vehicle met all our needs. Thank you for making the purchase easy and for taking time out of your weekend to schedule an appointment with us. We are enjoying the vehicle and plan to for a long time.
Take care and we look forward to doing business with you again in the future.
Ildi and Perry Hattorf
Thanks for everything. My wife loves the 2009 Ford Escape. As I told you today, this was the easiest vehicle purchase I have ever made. When I came out yesterday to look at the vehicle you showed it to me and gave me the keys and then left me alone to look it over myself. I will definitely keep Elite Auto Wholesale in mind for any future auto purchases I have and I will happily recommend you to others.
If you're in the market for a quality used vehicle, and want a pleasant and hassle-free experience, then check out Elite Auto Wholesale! My girlfriend and I were searching for a Pontiac Solstice and a quality used minivan, and we found BOTH at Elite! Our salesman, Fredy, was top-notch and very helpful! We were both a little apprehensive about dealing with a private dealership as our past experiences with others were far from pleasant experiences! And Elite Auto was about a 90 minute drive for us, adding to our apprehension about the possible outcome. But once we got there and met with Fredy, our fears were diminished! He had the car completely prepped and ready for our test drive when we arrived, and the paperwork was ready for our signatures!
We discussed our desire to find a minivan as well, and he showed us a great Honda Odyssey! He made us an offer that was too good to pass up, so we drove TWO vehicles home that night! To say that we were satisfied with our experience with Fredy and Elite Auto Wholesales would be a massive understatement! My teenage son will be needing his first car within the next year or so, and I fully intend to give Fredy and the guys from Elite another opportunity to sell us a great car! Great job Fredy! You give car salesman a great name!
Brian and Wendy
I wanted to thank you for a great car, great transaction and most of all great customer service! I feel like I got a great deal on my SUV. I was pleasantly surprised at how I was treated and I intend on coming back.
Daniel O. Midlothian
Elite Auto Wholesale was a pleasure to work with. Every employee was professional and kind. Maurice was the salesman I dealt with. His words were, "I am a people person, not a salesman;" and I saw this to be true in his personality, making the usually stressful car buying experience an enjoyable one. I would highly recommend this dealer based off of the customer service alone.
SK3 Philip Denton, Elizabeth City, NC
Wanted to thank you so much for all your assistance in the purchase of this gem of a car -- and for working with us through the crazy holidays. More impressive than the car itself, which was just as you portrayed- in mint condition, - was the thoughtful and professional service you provided!
We really appreciate your willingness to come into work, on your NEW YEAR'S day just to finalize the paperwork, so Nikole could have her vehicle in time for work. In this day and age it is rare to find such friendly, helpful customer service; and I can tell you we will be back for the next car when the time comes... for my other daughter.
By the way, your ears should have burning as you were quite the topic of conversation amongst my friends and coworkers - as there are honest and reputable car salesman out there! - We were very lucky to find you and Elite Auto Warehouse!!
Have a Happy Healthy & Prosperous 2014! & Thanks again.
Mary Ann John
Thanks so much for my Honda Civic. It runs great, has great mileage, and is great on gas. It was the perfect choice for my first car and I would like to thank Maurice for helping out with choosing and buying my vehicle. I truly love it.
The services we received at Elite Auto was great up front quality and very good service from Maurice. We are very happy with our new vehicle. Would highly recommend Elite Auto to friends and family members. We will also buy again in the future if we ever need another vehicle. Thanks Maurice for all the hard work you put in for us to drive away in our new vehicle.
Just wanted to let you know that I couldn't be happier with my 2004 Honda Accord EX. I've purchased cars in the past from other dealerships and received sub par service from dishonest salesman. This was absolutely not the case with Elite Auto Wholesale and Maurice. Prior to purchasing the car, Maurice went out of his way to make sure that he answered all of my questions as honest and accurately as possible. Without prior knowledge that I would be arriving to the dealership to purchase the vehicle, Maurice, without hesitation spent the majority of his working day (He didn't even take a lunch break!) taking care of the necessary paperwork and making sure everything was in order so I could drive of of the car lot in my well detailed and gassed up Honda Accord. I highly recommend Maurice Tinsley and the people at Elite Auto Wholesale to anyone who is in the market for a quality gently used car.
Fredy and Maurice,
You dispel for me the notion that small auto dealers have to be creepy hawkers of really crappy cars. When I first followed your online ad to look at a car, I had no idea what to expect at the end of Grove Rd. What a pleasant surprise to find a simple but clean office and to be greeted by a well-dressed and friendly Maurice. Even though I quickly dismissed the car I had originally searched, I took note that all of your inventory was nicely cleaned and polished.
After we decided to lower our price range, discouragement at the car conditions and shopping conditions everywhere left me to believe the experience was going to be a long and frustrating one. When the older Camry showed up in your inventory, I was pretty confident it would be in nice condition and that I would not mind making a trip to look at it.
I want to say how much I appreciate the way I was treated in your dealership. At the second visit, meeting Fredy was just as positive as meeting Maruice had been. You guys were very patient. There was no rush and no pressure. I most appreciate the fact that you treated me in a respectable manner even though I was buying the cheapest car on the lot. Negotiations were pleasant with no obvious game playing or insults.
I am happy that we were able to work out a deal because I enjoy supporting anyone who runs a quality business and treats customers nicely. I know there are more car purchases in our near future, so I hope to be back when the times come. Meanwhile, I will feel confident to send friends your way when I know they are shopping.
Thank you for a good car buying experience.
By the way, if you search yourselves on googlemaps, you now have one review.
I have never written a review for a car purchase I made, I suppose because none were extraordinary. I have owned many new and used cars, buying them from both private owners and new and used car dealers. It was something I dreaded, because of the poor reputation of car dealers in general.
On January 2, 2014, my wife showed special interest in a cute little Audi A4 convertible. She wanted the convertible top for this summer and I wanted the AWD to help get us through the remaining winter weeks. This particular car was being listed on Ebay Motors with a Buy it Now or Best Offer option.
I had never bought a car on Ebay before, but my sister did and wound up having her used Jeep impounded several months after having it shipped from New Jersey to Denver. It had been stolen. She finally got it back; because the insurance had already paid for its loss to the owner it was stolen from.
With that story going through my head, I was more than a little cautious as I entered an offer for this Audi. I was also shocked and delighted when that offer was accepted! Now we had to make plans to pick up the car.
Linda suggested we take the Amtrak from Union Station to Richmond, so we could enjoy each other and the new-to-us car on the drive into West Virginia. It was forecast to snow that night too and, since the Amtrak to Richmond left Union Station at 7:30am, she thought it best if we stayed in a hotel to make sure we'd be able to catch that Amtrak departure. I reminded her that we had still not contacted the dealer!
I called Elite Auto Wholesales number from Ebay and Maurice answered. We quickly confirmed the sale price with the added processing fee with no surprises. When I mentioned traveling to Richmond by Amtrak and catching a taxicab to the garage, he quickly suggested that we get tickets to the Amtrak station closest to his home and he'd pick us up! That was SO sweet of him and Linda and I agreed that he was achieving "Outstanding" Customer Service points!
As Linda was purchasing the Amtrak Tickets online, the snow was falling hard in downtown DC. I was delighted that I was able to find a high quality hotel in Germantown, just outside of a metro station for less than the usual cost of a Super 8! The plan was complete and it looked like all of our goals would be met.
We were up at 5:30 the next morning, finding out that the storm had piled several inches of snow in DC. The metro was running and when we got to Union Station, our Amtrak departure was "on-time", but switched to delayed 45 minutes before it was to leave. We finally boarded an hour late. Did I mention we don't have cell phones? We always travel together, work together and live together, so who needs a phone?
Linda was able to use another passenger's cell phone to call Maurice and alert him of our delayed arrival. He assured us that it was no problem and that he'd be waiting for us at the station. We arrived 90 minutes late and the train was dreadfully cold all the way from DC, with snow and ice all over the interior. Maurice greeted us warmly, seeing our cold distress, he quickly guided us to his waiting car and immediately turned the heat on "high" until we had warmed up. On the way, we chattered about each other, finding Maurice's background to be quite surprising and very impressive. You'll have to ask him for the details. His rating with us had moved to "extraordinary"!
At the garage, our Audi was sitting out front. It was beautiful! Maurice explained that the entire Elite inventory was garaged except when being shown or serviced, because they are "Elite cars", he said. Maurice expertly organized and explained all of the sales paperwork. He answered all of our questions. Then we took it for a drive!
Maurice said we could take the drive without him, but agreed to tag along to answer any questions and prevent us from getting lost. Within minutes of leaving the garage, we had Maurice reading us the operations manuals for the NAV and all of the features of the A4. He was happy to help us that way. His rating was now "Unbelievable"!
After taking it out to the Interstate and around the local area, we swung by the garage where Maurice installed the 30 day tags and instructed us to call him if we had any further questions. The 180 mile drive home was exciting. It was much too cold to put the top down, but perfect for trying out the AWD feature.
We phoned the DMV to ensure we had all we needed to get the tags, even dropping by with the copies of the sales paperwork provided by Maurice. We, of course, were told to return when the title arrived from Richmond. That important paperwork arrive a week before the temporary tags were to expire and, when another call to the DMV indicated we needed a notarized mileage statement, which we did not have, Maurice cheerfully offered to send us one, but that need was canceled when I visited the DMV and this time got the tags!
With the AUDI legal now in WV, we look back at this purchase experience with mutual delight. Maurice was easily the best car salesman I have ever met. The car has several thousand miles on it, with no issues at all. We love the AUDI and highly recommend Elite Auto Wholesale and Maurice Tinsley.
We purchased a car from Elite Wholesale where the service was great and we experienced exceptional customer service. Prompt attention was given to our needs.
We are grateful that Maurice showed us a very nice vehicle that became a much - needed anniversary gift!
Raquel R. Evans
Fredy was a wonderful salesman and I recommend him to anyone looking to buy a car. He was extremely helpful and gave me the facts and didn't force me into buying a car. He gets down to the facts of what you need and explains everything in detail so that you have a clear understanding of what you are buying. I loved my experience with Fredy. Anyone going to Elite Auto Wholesale ask for Fredy and I promise it will be the best decision you'll ever make.
I recently purchased a car for my daughter at Elite Auto. Fredy was our salesman and I cannot say enough about how great we were treated. He was willing to accommodate our schedules and times for when it was convenient for us to see the car. Fredy also allowed us to come get the car and drive it on more than one occasion. It was so refreshing to have a no hassle, no red tape experience. I really appreciated that there was never any pressure to buy their car even though he knew we were looking at other cars elsewhere. When we were pretty sure we wanted the car, there was still a question about the price as my daughter only had so much to work with. Fredy assured us he would make the numbers work for us if we wanted the car. I just feel he went above and beyond to work with us without all the pressure you usually get when buying a car. We will always come back to Elite for future car purchases. A big thanks to Fredy for a great buying experience and thanks to Roberto as well!! My daughter loves her first car!
Cindy and Jessica Rawls
In early October last year, I purchased a late model Mercedes CLS500 from Fredy Barahona at Elite Auto Wholesale in Midlothian, Virginia.
I had talked with Mr. Barahona on the phone about the car before traveling to his location, and he told me all about it and another one that he had in stock with similar features. When I arrived, right away I could tell Fredy wasn't trying to "push" that car, or any other one, on to me. There was no sales pressure at all, and everyone in the Sales Office was friendly. Fredy only seemed interested in telling me all he knew about the automobile and wanted to make sure that was the model and type that would suit what I was looking for. He seemed more like a "partner" or "advisor", than a salesman. He offered to show me other vehicles he had in stock. I felt confident working with Fredy, and made the purchase at a very fair price on a very nice automobile!
In early February this year, while browsing the Internet, I found another automobile, an earlier Mercedes SL500 advertised for sale, also in Midlothian. I called Fredy, and amazingly, even though the car did not belong to his dealership at all, he knew all about the car! Fredy immediately contacted the owner of the other Dealership and brought it to his own location for me to see. Does anybody provide service like that anymore?
We spent quite awhile checking out this very nice convertible, with Fredy staying very late, long past his time to go home! Fredy was as interested in making sure everything was working correctly on the car, as I was. We negotiated another very fair price on the SL 500 that same evening. Unfortunately, it seemed the convertible top needed an adjustment. Right away, Fredy readily agreed to make sure the top met manufacturer's specifications before I took it, and then told me he would deliver the automobile to my house (about 75 miles away) so I wouldn't have to make another trip to come and get it!
As I already knew, Fredy was true to his word, and both of these fine automobiles perform just like new! People usually stop me ask me about the CLS500 because of it's styling, and the Teller at the Bank wants me to take her to lunch in the SL500! I have the nicest driveway in the neighborhood!
Did I mention Fredy filled up the gasoline tank about five minutes before I drove away? Does anybody do that any more? Elite Auto Wholesale, and Fredy Barahona will be the first number I call for my next automobile - you can count on it!
LL Jones, Woodbridge, Virginia
I first called Fredy about the car I've been dreaming about for a long time. Due to me being from out of state Fredy could have just blown me off. Instead he was helpful and even held the car for me almost a week in advance before I got there. This guy is the closest thing you'll have to a good friend trying to sell you a car. No hassle, no pressure, and assistance in any questions I had. He was honest about the vehicle, and flexible with pricing. I walked in and a few hours later was on my way to my home state. Thanks Fredy for an excellent hassle free buying experience.
First off I want to thank you for taking the time to help us for almost a week straight! We didn't believe we could get the car but you made a way. Your patience was really shown through out the whole time. We are in love with the M45 and it drives amazing and looks so smooth. We already know when we're ready for another vehicle we will talk to you before anyone. We have also recommended you to several of our friends already. I pray you have a blessed Christmas and new year ahead. Thanks again Fredy!!
Eugene Davis And Amanda Dean
Thank you so much for working with me to purchase the 2008 Corolla S. The car is so cute and exactly what I was looking for. I knew after a few minutes of chatting with you that I would buy a car from you. You made the process, my first time buying from a dealer, very comfortable and I appreciate you taking the time to cover all the bases. My sister and I actually had fun while we were at Elite Auto looking. I will definitely be buying from you in the future and I know my sister will be checking in on future Forerunners. Thank you again.
Fredy was an excellent salesman. He worked really hard to get us a vehicle that would not only fit our growing family but also stay within our budget. While signing papers we talked and laughed a whole lot. Freddy made us feel like part his family. We drove over an hour to buy from him and we will do it again. for our next vehicle. A big thanks to Fredy and his family for taking care of us!
The Annett Family
I wanted to thank you and commend you on the recent car purchase my son and I just experienced with Elite Auto Wholesale. You have represented your company well and provided my son and I outstanding service. You were extremely professional, cordial and made the whole experience pleasant and enjoyable. There really isn't anything you could have done differently to improve the overall experience. Grayson really likes the Infiniti and is enjoying the new ride.
I will, without any reservation, recommend you to others and in the future when I'm in need of a vehicle, you will be the first one I call.
Your honesty, knowledge of the product, the quality of the vehicle and the relationship we developed, are all testimonials for why our experience exceeded expectations. Thanks so much for your efforts in making our car purchase experience outstanding.
My husband and I recently purchased a vehicle from Elite Auto and were extremely pleased with the entire process. We got a great vehicle at a fair price without any hassle or long drawn out negotiations. They offered up the Carfax report without question. Showed us their invoice when it was purchased at auction and clearly outlined all the repairs/upgrades they had put into the vehicle. We were in and out the door, keys in hand in less than 30 minutes (not including our test drive time). It was the single best car buying experience I've ever had and am happy to recommend them!
Thank you so much for your help buying the 2007 Honda Accord. It was my first time buying a car, so thank you for taking the time to explain all the details to me. We never felt pressured to buy the car, but we were still confident that the car had a good history. When looking for a car, we had also looked at a vehicle at a larger luxury dealership, but the service we received at Elite Auto was far superior. You and Maurice were very flexible about coming in on Sunday and staying late to help us, in addition to letting us test drive the car multiple times. We will make sure to come back to Elite Auto next time we are looking for a car!
I'd like to share my experience with you and Elite Auto Wholesale.
It was my first time, buying a car myself offline from here. I really appreciate your professionalism and CAN DO attitude, you tried your best anytime we contacted and it was a great pleasure for me to have business with you.
I can say that your boss is lucky. You demonstrated outstanding care and somehow make me trust you (that made me more confident to transfer money to the company without any contract in a different continent).
I work for TBC bank, which is the best service provider in Georgia with the best customer experience (our NPS is +70%) and I'm in charge of that part. I know what customer service is and you did a great job!
I also, made a little research of your company and I found that Elite Auto Wholesale is good reputable dealership with great feedback from their customers and I definitely recommend it to my friends.
Wish you all the best!
Now I look forward to seeing my car :)
My family and I just moved to Richmond, and we were looking for an SUV. My wife just got a new job so we had to have a vehicle for her. We looked around for a while, and found some that we really liked. Elite had a Toyota Land Cruiser that we really liked. The problem with it was that it had some age to it. The first time I went in I talked to Roberto, he was very helpful in letting me know some other options. When it got down to crunch time I was working with Fredy. I already have one open car loan so I thought that would be an issue. I also knew that being a single income family of four might have a say in it. Fredy went above and beyond anything I would have ever expected. Rather than going with an older vehicle, with higher mileage. Fredy thought about what else he had to offer. We ended up buying a 2007 Mazda CX9 with much lower miles than what we thought we might be able to get. He also looked around for a lender that was willing to work with my situation. He got me a lower interest rate than I expected, and hit the payment exactly on the budget that I gave him. Overall it was a wonderful buying experience, and I would recommend going in and working with Fredy to anyone. I have 3 people that I work with that are considering a new vehicle, all three of them plan on going to see him in the near future.
Thanks again for everything that you did. Briana loves her new ride